With CaterZen’s totally customizable online ordering platform, it’s never been easier to ensure your brand is at the forefront of every step of your customer’s ordering process.
Why be confined by the limitations of business hours, when customers can place or review orders 24 hours a day, 7 days a week, 365 days a year?
We can customize your responsive online ordering site to fit the look and feel of your brand, while looking and working great on all screens and devices. Easily integrate your online ordering site with your current website.
Promote your unique menu and ordering options with our flexible online ordering software.
All these features combined create unparalleled brand integrity that will keep your business in the minds of your customers, long after their events are done.
Customers will love ordering from you. They can view or change their account information with the click of a button using CaterZen’s intuitive online ordering interface.
Whether it’s adding a new payment method or changing their delivery addresses, making important updates to their accounts no longer requires a lot of tedious paperwork, confusing phone calls or back-and-forth through email.
Budgeting is a breeze for customers who are planning their next event. While building a quote request, customers are given real-time updates to their totals, so they’ll always know exactly what to expect for costs before they even finish requesting it.
Using CaterZen’s easy-to-set-up email integration tools, customers will automatically receive email notifications confirming that they’ve submitted a request for an online order, as well as when you’ve approved their order and when their payment is due.
With all these easy communication set-ups in place, your customers can stop worrying about the status of their orders - even during the busiest times of the year.
And when you’re busy, CaterZen makes sure the little things don't fall through the cracks.
Upselling items is a small add-on to your menu that can make a big difference to your bottom line.
CaterZen’s online ordering system allows you upsell add-ons to any of your unique menu items.
If a customer chooses to purchase one item without another that you believe would be complementary to their order, it will trigger a pop-up window to encourage customers to make the additional purchase.
It’s easy to set up, and completely customizable. Plus, you can add discount options if customers do choose to add an upsell item, which means your customers will have even more reasons to click ‘ADD TO ORDER’.
Two of the largest factors for bringing in repeat business are ease-of-use and offering perks to repeat customers.
Your customers can view any pending orders for their account and review any orders they’ve placed in the past with no hassles.
If they want to re-order the same items again in the future, it’s as simple as finding the completed job in their account history and selecting to re-order. They don’t even need to contact you ahead of time.
CaterZen also offers a number of loyalty bonuses for repeat customers, including in-house gift certificates, and earning points towards eCard rewards.
Best of all, customers can check their accumulated loyalty bonuses anytime they’d like, through their account in CaterZen’s online ordering platform.
"I'm not having to re-put something in. It already goes right into the portal, which then I can look at the delivery manager and just see what my day looks like."
Owner, Firehouse Subs Stone Park
CaterZen client since 2016
"Our catering customers are able to go on our website, click a link that says "order online", and put in their own orders. It makes it super easy for them and convenient for us."
Catering Director, Backyard Catering
CaterZen client since 2012
"I have multiple clients that... go in and literally repeat orders. They don't have to call me. They don't have to wait if we're busy. It's less work for me, and much easier for them. So it's definitely a great tool that we use."
Catering Director, MarketPlace Catering
CaterZen client since 2015
"Not only are we saving time entering orders with the easy order entry system, but I can’t tell you how much more time and less busy the phones are now that we’ve turned on our regulars to your online ordering module. Sixty to eighty percent of our orders come directly online from our customers.""