Before you commit dollars and valuable time (worth more than your dollars) to a new catering software system, take the time to review the major differences between CaterZen and the other guys...then make up your mind.
| CaterZen | The Other Guys |
 Unlimited Users/Orders |
.svg){kind=small} Additional Costs Per User |
| Delivery Routing & Management |
Not Available |
| Marketing Tools |
Not Available |
| All Modules Included |
Additional Cost Per Add-On Module |
| Online Ordering (Integrated) |
Not Available |
| Electronic Signature Contracts |
Costly 3rd Party Solution & Integration Fee |
| 3rd Party Integrations |
Cost Per Integration |
| VoIP Phone System |
Not Available |
| Kitchen Display System |
Not Available |
| Receipt & Label Printing |
Not Available |
|
Online Ordering Plus $99/mo |
Pro $149/mo |
Pro Plus $199/mo |
Marketing Pro Plus $229/mo |
|
| FRONT OF HOUSE FEATURES | ||||
| Menus | ||||
 Set up catering menus to fit the way you do business |
|
|
|
|
|
Update prices and menu items without paying us |
|
|
|
|
|
No coding knowledge needed |
|
|
|
|
|
Offer the menu you want at the dates/times you want |
|
|
|
|
|
Offer special menus just for certain clients |
 |
|
|
|
|
Keep up with catering rentals, pricing and vendors |
|
|
|
|
| Client Online Ordering Interface | ||||
|
Take orders online with your custom branded online ordering site |
|
|
|
|
|
No cookie cutter templates - professionally designed to your brand |
|
|
|
|
|
Color food pics sell more food |
|
|
|
|
|
User-friendly for smartphone users |
|
|
|
|
|
Suggest upsells before clients go to check out |
|
|
|
|
|
Offer specific menus at specific times with advanced rules |
|
|
|
|
|
Accept credit cards with PCI compliant processing |
|
|
|
|
|
Ability for customers to upload images for cakes and customized messages |
|
|
|
|
|
Include dietary restriction icons for your menu items (gluten-free, low-fat, etc.) |
|
|
|
|
|
A few clicks and clients can duplicate catering orders |
|
|
|
|
|
Set daily ordering pars for customers for any/all items |
|
|
|
|
|
Assign menu items selections to a specific person |
|
|
|
|
| BACK OF HOUSE FEATURES | ||||
| Ordering | ||||
|
Allows you to offer any/all catering types you provide |
|
|
|
|
|
Generate custom tracking and coupon codes and analyze sources of new and repeat catering sales |
|
|
|
|
|
Let customers order in any partial quanitity |
|
|
|
|
|
Take orders, plus add new clients, delivery addresses, credit cards and menu items all from one screen |
|
|
|
|
|
Two clicks and a client's order is duplicated |
|
|
|
|
|
Avoid 'day of' cancelations with automated order reminders |
|
|
|
|
|
Automatically reward your best customers with gift certificates to your business, where you can set a different rebate percentage for each client |
|
|
|
|
|
Manage/use unlimited venues for deliveries and/or events |
|
|
|
|
|
Close more deals with contracts that don't have to be printed, signed and scanned |
|
|
|
|
|
Turn prospects into clients with unlimited, customizable proposal templates that "wow" them into booking |
|
|
|
|
|
Set daily ordering pars for customers for any/all items |
|
|
|
|
|
Assign menu items selections to a specific person |
|
|
|
|
| CRM Database | ||||
|
Instantly see first order date, last order date and lifetime client value |
|
|
|
|
|
Catalog the most important pieces of information for instant access via client record review or order taking |
|
|
|
|
|
Access client orders, proposals, invoices, and more in seconds |
|
|
|
|
|
Instantly view all orders sent to a location with a few mouse clicks |
|
|
|
|
|
Import, group and manage relationships with your database of potential catering clients |
|
|
|
|
|
Add clients and prospects to one or multiple groups for targeted calling, mailing or management |
|
|
|
|
|
Avoid conflicts: All emails sent to/from a client at your fingertips |
|
|
|
|
|
Let contacts book meetings with you and avoid "tag" |
|
|
|
|
|
Save unlimited files to any client contact record |
|
|
|
|
| Delivery | ||||
|
Visually create routes via interactive maps |
|
|
|
|
|
Ensure unique orders result in more equitable delivery fees |
|
|
|
|
|
Checklists, mapping, client communication, tipping and signature capture |
|
|
|
|
|
You and catering clients track driver location and estimated delivery time in real time |
|
|
|
|
|
Avoid client billing conflicts |
|
|
|
|
|
Catalog catering setups to monitor drivers and avoid client conflicts |
|
|
|
|
| Reporting | ||||
|
Events & deliveries broken down and scheduled for the day |
|
|
|
|
|
A range of reports to track sales, product mix and employee sales |
|
|
|
|
|
Target lost clients to keep them as a valued catering client |
|
|
|
|
|
Track sales activity and bottom-line sales |
|
|
|
|
| Kitchen/Event Reporting | ||||
|
Tablet reporting provides touchscreen real-time updates to your production crew |
|
|
|
|
|
Fill-in-the-blank formulas make it quick and easy. Drag and drop editor saves you even more time |
|
|
|
|
|
Kitchen production reports by the order or aggregated by the entire day |
|
|
|
|
|
Create supplier ordering reports to know what you need to order or have on hand for events, daily or for a range of dates |
|
|
|
|
|
List of all catering supplies for an event |
|
|
|
|
|
Labels for each prep item to eliminate confusion. Bagging labels let your team know what is in each bag/box and what to deliver |
|
|
|
|
|
Save time: create BEO templates for any/all event types |
|
|
|
|
| Accounting | ||||
|
Process daily credit cards while you sleep. Clients get email confirmation |
|
|
|
|
|
Offer any/all payment types you accept |
|
|
|
|
|
Easily create refunds for clients, and quickly access any refund information in your account |
|
 |
 |
|
|
Simple, one-page report for your bookkeeper to track sales |
|
|
|
|
|
Unlimited single and combined sales taxes based on your business rules |
|
|
|
|
|
Speed up account work |
|
|
|
|
|
Create and send invoices, statements and produce aging reports that minimize collection problems |
|
|
|
|
|
Invoices emailed while you sleep |
|
|
|
|
|
Clients can pay catering invoices online with their credit cards |
|
|
|
|
|
Take and manage deposits for catered events |
|
|
|
|
| Calendar | ||||
|
Each physical location can see their orders/events |
|
|
|
|
|
View your reminders, calls, meetings, proposals and catering events in a traditional calendar view. |
|
|
|
|
|
Mark off dates you are closed/at max capacity |
|
|
|
|
| Marketing | ||||
|
Snail mail letters mailed for you to build repeat catering sales |
|
|
|
|
|
Lock in repeat sales with a rebooking system that reminds you to get your client’s next order. |
|
|
|
|
|
Stay relevant in your customer and prospect inboxes. Built-in email templates put selling on autopilot |
|
|
|
|
|
Schedule reminders of key marketing strategies |
|
|
|
|
|
Access to library of catering marketing resources and templates |
|
|
|
|
|
Incorporate unlimited forms into your website to capture leads in your CRM |
|
|
|
|
| VoIP Call Module | ||||
|
Click-to-call any contact and instantly record the conversation and have it saved in the CRM record |
|
|
|
|
|
Send incoming calls to any/all team members |
|
|
|
|
|
All incoming and outgoing calls are recorded and attached to customer records and can be played back or emailed |
|
|
|
|
|
Interface makes cleaning lead lists easy work |
|
|
|
|
|
Monitor daily calls and audit for customer service/selling skills |
|
|
|
|
| Third-Party Integrations | ||||
|
Via Braintree, a PayPal company, keep all of your client's credit cards in a PCI-compliant vault and ready for processing |
|
|
|
|
|
Keep all of your client's credit cards in a PCI-compliant vault and ready for processing |
|
|
|
|
|
Easily print out customized catering receipts & labels to attach to your takeout or delivery orders. |
 |
|
|
|
|
Boost your SEO while displaying 5 star ratings and reviews from your clients directly on your website through an automated process. |
|
|
|
|
|
Via Tango Cards, reward your clients with e-gift cards to over 60 well-known companies |
|
|
|
|
|
Keep all of your sales data in sync between CaterZen's accounting module and Quickbooks online. |
|
|
|
|
|
Let your team use our Google interface to post calls, to-dos, meetings, as well as your catering calendars to their Google calendars |
|
|
|
|
|
Allow each team member to connect their Gmail or Google-managed email address to our system |
|
|
|
|
| Note: Some third-party integrations charge additional service fees. |
No credit card required |
No credit card required |
No credit card required |
No credit card required |
"
"I booked $121,678.23 in repeat catering sales the past few days! It's so easy to do using all the marketing tools."
"
