Episode 14: Behind the Wheel of Catering Delivery Success with DeliverThat’s Christian Hilty, VP of Partnerships

Restaurant-Catering-Smarts-Podcast-Episode-14-Christian-Hilty

 

In this episode of Restaurant Catering Smarts, Michael Attias welcomes Christian Hilty, VP of Partnerships at DeliverThat, a delivery logistics platform built specifically for catering.

Christian shares how DeliverThat carved out a niche in the catering world by offering scheduled, white-glove delivery services tailored for large catering orders—a game-changer for restaurants tired of the headaches from third-party delivery apps. You’ll hear how DeliverThat helps restaurants boost order accuracy, improve customer satisfaction, and increase repeat business by solving that last-mile logistics problem most operators struggle with.

Michael and Christian dive into:

  • Why scheduled delivery beats on-demand for catering
  • How DeliverThat integrates with systems like CaterZen to streamline operations
  • Real-world use cases and ROI for restaurant partners
  • What’s next for technology in catering delivery

Whether you’re drowning in delivery issues or just looking to level up your catering game, this episode is packed with golden nuggets from someone in the trenches of catering logistics every day.Restaurant Catering Smarts is sponsored by CaterZen Catering Software, the all-in-one solution for managing and growing your catering business.

 

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Top Takeaways for Catering Success

First-Party Ordering + Third-Party Delivery = Win: Combine your own ordering system (like CaterZen) with DeliverThat’s white-label delivery for control, branding, and better margins.
Data & Transparency Matter: With real-time delivery tracking and clear reporting, restaurant operators can finally have visibility over what’s happening on the road.
Partnership Mindset: Christian and his team think like restaurant partners—not just vendors. Their goal? Help restaurants make more money, with fewer headaches.
Solving The Final Mile: Great food means nothing if it shows up late or cold. Dialing in that final mile is a must for scaling catering.
Easy Integration with Tech Stacks: DeliverThat plugs into platforms like CaterZen to streamline operations from order to delivery.

Juicy Sound Bites

🔹 “Restaurants aren’t struggling with cooking the food—they’re struggling with getting it to the customer hot and on time.”
🔹 “Our sweet spot is scheduled catering. If it's hot, heavy, and needs to be delivered with a smile, that’s where we shine.”
🔹 “Think of us like DoorDash for catering—minus the chaos, with more control and white-glove service.”
🔹 “When your customer gets their food 15 minutes early, still hot, with everything included... they’ll remember that.”
🔹 “Integrating with tools like CaterZen lets us help restaurants take control of the entire catering process.”
🔹 “You’re not just outsourcing delivery. You’re outsourcing the stress that comes with it.”