FACT: 34% of the people who call your restaurant to place a takeout order will call your competitor if they get a busy signal or your staff takes too long to answer.
What a shame to invest your hard-earned dollars and reputation to get the phone to ring...only to have ‘em call the guy across the street.
We provide a trackable link, so you can calculate your ROI with Rapid Reply.
Trackable link goes straight to your custom-designed CaterZen Online Ordering Interface, or you can use a link to any third-party ordering system.
1. A text message is sent when your customer reaches a busy signal
2. The tracking link leads to your online ordering interface
Listen to Sample Voicemail Recordings:
FOR REGULAR PHONE SYSTEMS
FOR PHONE TREES
Voicemail lets customers and potential customers know you’re on the other line helping out another guest. They are instructed you’ve sent them a text with a link to order online.
Guests calling from a landline are given instructions on how to get an online ordering link sent to their cell phones.
Voicemail lets customers text you back. Reply via a smartphone, tablet or desktop interface. Looks and acts like iMessage.
For customers wanting to leave a voicemail, Rapid Reply handles that for you.
Notifications for new voicemails show up in the Rapid Reply Interface and/or can be emailed or texted to you.
Trackable ordering link allows you to calculate sales and ROI from Rapid Reply.
Invest your marketing dollars where you can directly impact your sales!
If your food business has multiple locations, you can easily navigate Rapid Reply's interface to only view text messages by a specific location, or for multiple locations at once.
Create a report to see an overview of messages sent and received to individual phone numbers, and also filter by location.