The catering business is all about impeccable service, and communication plays a crucial role in that. In fact, the faster and clearer we communicate, the more seamless the catering experience becomes, both for the service provider and the customer.
So, would you want your catering business to lack efficient communication tools? I sure wouldn't!
Let's delve into some of CaterZen's latest catering software features that ensure you stay updated and connected like never before.
1. Never Miss an Order Update with Email Notifications
Gone are the days when you would be clueless about a changed or deleted order. Our new feature ensures that you receive email notifications for every new, changed, or deleted order.
- Intuitive admin settings to add or remove email addresses for notifications.
- Choose the type of notifications you want to receive: New, Changed, or Deleted orders.
- Assign notifications for specific restaurant locations.
- Attach vital documents to the email for added clarity.
Learn more about setting up these notifications in our detailed support article here.
2. Text Notifications, Immediate Updates Right to Your Phone
For those who prefer instantaneous updates, our Text Notification feature is a game-changer. Your mobile number will now be alerted every time an order gets placed.
- Easily add or remove mobile numbers for notifications.
- Assign specific locations for which you'd like to receive text notifications.
- Customize the type of order notifications you wish to receive.
Find out more about how to leverage this feature in our step-by-step guide here.
3. Enhanced Customer Experience through Personalized Customer Notifications
A happy customer is a returning customer. And to ensure that happiness, our new feature lets you customize order and quote notifications that customers receive.
- Create personalized messages for new orders, changed orders, and canceled orders.
- Utilize the Mail Merge Fields option to further tailor your emails.
- Add necessary details and save the custom HTML for consistent communication.
Understand the nitty-gritty of this feature with our comprehensive support article here.
Stay Ahead with CaterZen's Enhanced Notifications!
In the fast-paced world of catering, staying informed and connected can make all the difference. With our new notification features, we're ensuring you're always in the loop, enhancing your service quality and customer experience.
Ready to elevate your catering game? Dive into CaterZen's advanced suite of features. Whether you're new or a seasoned user, discover the benefits anew. Sign up for a 30-day free trial or schedule a personalized quick-start training session. Your next level of catering success awaits!