LaLa Tacos' journey before CaterZen was marked by traditional, yet inefficient, order management methods. Aron Benon, the owner, recalls the days of managing catering requests solely via email. This method involved manually writing down orders, a process that was not only time-consuming but also prone to errors. The lack of an integrated catering software system meant that LaLa Tacos was missing out on the efficiency and professionalism that today's catering industry demands.
The Turning Point: Adopting CaterZen
The quest for efficiency and a more streamlined operation led LaLa Tacos to CaterZen. Faced with the laborious task of manually handling orders and the need for a more sophisticated approach to cater to their growing customer base, Aron realized the necessity of a change. The adoption of CaterZen marked a significant shift in how LaLa Tacos managed its catering operations, from order entry to client communication.
Transformative Benefits with CaterZen
Since integrating CaterZen into its workflow, LaLa Tacos has experienced a remarkable transformation in its operational efficiency. The comprehensive platform has not only saved time but also enhanced their customer interaction with professional PDF invoices, a novel feature in their sector. Aron emphasizes the extensive time-saving benefits across various functionalities - from entering and updating orders to processing payments and managing automatic email communications.
"It's all pretty beneficial to our business. The ROI is definitely there. It's definitely worth the monthly expenditure."
Aron Benon, Owner, LaLa Tacos
Client Engagement and Satisfaction
One of the standout features for LaLa Tacos has been the ability to engage more effectively with clients. CaterZen’s automated systems and easy-to-navigate interfaces have allowed LaLa Tacos to provide a higher level of service, contributing to increased customer satisfaction and loyalty.
Grow Your Catering Sales with CaterZen
LaLa Tacos' experience with CaterZen serves as an inspiring example for catering businesses looking to elevate their operations. The case of LaLa Tacos demonstrates how embracing the right technology can lead to significant improvements in efficiency, customer engagement, and business growth.
If you'd like to see similar results, take the software for a spin by signing up for a 30-day free trial or a "non-demo demo", or if you're a current CaterZen client and want to explore how you can better leverage CaterZen, schedule a personalized quick-start training session.