With their whole catering team using CaterZen, Smokey John’s Bar-B-Que & Home Cooking has been able to easily grow their catering business. Here's how they did it.
The Challenge of Relying on Basic Catering Software
Before signing up for CaterZen, Smokey John's was using a very basic software system that only allowed them to track invoices and create quotes.
They were looking for a digital solution that would be a lot more robust that would help them to stay on top of all of the moving parts.
Why Smokey John's Chose CaterZen
As an affordable system that was the all-in-one tool that Smokey John's needed, choosing CaterZen was an easy choice for Brent Reaves, Smokey John's president.
Providing tools that would allow Smokey John's to go after bigger projects and compete with bigger players, CaterZen was a perfect fit.
"I've had almost an endless list of benefits for having CaterZen. It was almost like an hiring additional person on our staff."
Brent Reaves, President, Smokey John's BBQ
How CaterZen Transformed Smokey John's Catering Business
One of the biggest ways that CaterZen helped Smokey John's to grow their sales was by introducing automation. Instead of relying on someone on staff to follow up with clients via email, Smokey John's uses CaterZen's automated system to send out letters and coupons to stay connected to their customers.
Another huge benefit was all of the captured data, allowing Brent and his team to gain insights into many aspects of their business, like tracking invoices and sales team commissions.
By investing in their growth and the ability to expand their services, and through introducing new data-driven systems and tools that make their business more streamlined and professional, Smokey John's has developed a competitive advantage while using CaterZen.
Since Smokey John's was able to go after bigger jobs, and handle more volume, in the first two years of using CaterZen, they increased their catering sales by 300%!
Grow Your Catering Sales with CaterZen
Also, check out more client testimonials to hear how directly from clients how CaterZen has changed the trajectory of their restaurants and catering businesses.