Shark Tank is one of the most popular television shows today for entrepreneurs and their families. Since day one, I have been a big fan.

Though many consider direct mail dead, I think you’d be hasty to send a condolence card.

A significant portion of my week is spent with prospective clients. I spend an hour reviewing their website, catering menu, marketing plan and materials. During a Go To Meeting, I also share all of the “best practices” to growing and running a catering profit center. 

You are only as strong as your weakest link. For many operators that link is catering delivery. 

Lagniappe isn’t a new word to those of you from Louisiana; it’s a way of life. It is a small gift given at the time of purchase like the hot glazed donut Krispy Kreme hands out while you’re in line.

Are you ever honest with yourself; brutally honest?

As someone who has been divorced twice, I found it necessary to learn how to date to avoid living with five cats by myself in my old age. 

What’s the “one” factor you would like to have to make your restaurant a huge success and give you an unfair advantage over your competitors?